Open enrollment can bring a lot of questions, but finding answers doesn't have to be difficult. Quickly find open enrollment details, plan comparisons, and self-service steps using our HR chatbot.
Available 24/7, the HR chatbot is the quickest way to find answers to your open enrollment questions. Designed to help navigate benefits details across the hr.umn.edu website, the chatbot is especially great at helping you find answers to common open enrollment questions, while keeping the OHR Contact Center available for personalized, complex scenarios.
To get the best results when using the chatbot:
- Ask One Clear Question: Ask one clear question at a time for the most accurate answers.
- Example: "When does Open Enrollment begin?"
- Protect Your Privacy: Avoid entering personal information, as the tool cannot offer personalized guidance due to security reasons.
- Avoid prompts like: "My employee ID is 123456. Which plan should I choose?"
- Understand Its Scope: Its knowledge is limited strictly to content on hr.umn.edu and cannot navigate other sites like MyU.
- Example: "What benefits can I review during Open Enrollment?"
- Questions outside its scope: "Did my Open Enrollment elections save successfully?"
- Consult the Contact Center: For complex situations or personalized needs, please reach out directly to the Contact Center.
- Example: "I'm getting married next month. How will that affect my benefits?"
Ready to try it? Visit the main HR homepage and click the chat icon in the bottom right corner of your screen to start getting assistance right away.
Employee Type
Category