HR Update

Dealing with joint or back pain? Want to increase mobility? Kaia Health is here to help you with pain, whether it’s in your back, neck, shoulder, hips, or knees. Kaia designs a personalized program based on your fitness and mobility to help you:

• Strengthen your body with curated physical exercises
• Practice coping with pain through relaxation techniques
• Understand what causes your pain with bite-sized lessons

The Kaia app is available for free to all employees who use the Wellbeing Program. You do not need to be enrolled in a University medical plan to use Kaia.

How to Join Kaia

1. Sign up for the Wellbeing Program platform (Personify Health).
2. Log in to the platform.
3. Go to Programs.
4. Search for Kaia Health.
5. Click "Start Now" and follow the instructions. Note: Make sure to have your Wellbeing Program password and a smartphone or tablet on hand to log into Kaia and download the app.

Getting Started

Once you’ve signed up, you can add your pain points, level of comfort, and areas you want to focus on. You can also message with a Kaia coach to further personalize your program.

If you have any difficulty accessing Kaia, please reach out to our U of M-specific Personify Health customer service line: 1-833-996-1870 (Monday–Friday, 7 a.m.–8 p.m. CT; accepts TTY services). Or, email Personify Health at [email protected].

How to Earn Wellbeing Points

• Taking the Kaia self-assessment earns 250 Wellbeing Points. You can take the assessment one time per Wellbeing Program year (September 1–August 31).
• Completing one Kaia class earns 100 Wellbeing Points. You can earn 100 points per day.

Find More Pain Management Resources Through Your University Medical Plan

Physical therapy can be effective at managing chronic or acute pain resulting from an injury. Your University medical plan provides coverage for physical therapy and other medically necessary pain management techniques. Treatments may include out-of-pocket expenses based on the copay or deductible for your plan.

Learn more about copays, deductibles, and covered treatments in the Medical Summary of Benefits. Find an in-network provider on the Medica website by going to "Find a physician or facility" under your medical plan, clicking "Advanced Search," and typing physical therapy under "Specialty."