As a supervisor of student employees, you play a big role in developing and supporting them as they grow professionally, personally, socially, and academically. This quick guide outlines steps you can take to make the experience more meaningful for you and your student employee.
Why is it important?
Creating a supportive, positive work experience is critical in preparing the next generation of University of Minnesota graduates for the challenges and opportunities in their life beyond the U. This benefits:
- The student employee: Students will gain valuable professional and personal skills in their student employee roles.
- Your team/department: More engaged students do higher quality work and are less likely to turnover. Plus, they can help you understand the student audience.
- The University: A key purpose of the University is to educate and develop students. Equipping students with the skills, knowledge, and abilities they need is critical to the long-term health of the University.
How do I get started?
The employment life cycle of a student employee might be shorter than a full-time employee’s, but there are actions you can take to make their experience more meaningful, rich, and productive.
3. Manage performance
Define expectations and results
From day one, communicate clearly about what you expect of your student employee.
Address these questions to keep the communication channels open and your student employee engaged:
What exactly needs to be done? When? Why?
How does it need to be done? Do you have certain procedures/steps to follow? Is there room for creativity or a new approach to doing it?
How do the tasks and results connect to the team/department?
Establish ongoing check-ins
Implementing regular face-to-face check-in conversations provides the opportunity to discuss any issues, deliver feedback, and provide input about their work and development.
See the Undergraduate Student Ongoing Check-in Template for more information on establishing check-ins.
Provide feedback and coaching
We know that people learn best by receiving clear and specific feedback. Use your ongoing check-ins to provide non-urgent feedback. When your feedback is more time-sensitive or important to the task-at-hand, give it as close to in-the-moment as you can. Help your student employee understand the feedback is not punitive, but an opportunity to learn, grow, and develop their professional skills.
See the Quick Guide to Feedback and the Quick Guide to Coaching for more information.
4. Provide support and foster resilience
Like all employees, students need to be mindful of their stress and capacity in order to avoid burnout. Use these strategies to support your student employees:
Provide recognition: Recognize their efforts and describe their contributions to important priorities of the team or department.
Support their wellbeing: Let them know their wellbeing is a priority. Check-in to make sure that their work is fitting with their broader campus life.
Be flexible: Keep communication open and reassure them that it’s okay and expected to prioritize academics. Encourage them to let you know whether or not their schedule is working for them. Set norms that foster psychological safety.*
*Fear of failure
It’s critical that you establish psychological safety by showing the student that they can make mistakes and learn from them. Psychological safety reduces the black and white approach many students bring to their positions and creates more opportunities for them to learn and grow.
See the Quick Guide to Building Work Stress for
more information on providing support and fostering resilience.
5. Prepare for next steps
Prepare yourself
Revisit the conversations and questions you asked your student employee when you onboarded them at the beginning and end of each semester. Intentionally and regularly checking-in will give you an opportunity to plan for transition, whether it’s a transition to a new semester with the current student employee, or a new search for another student employee.
Prepare the student
Have a conversation with your student employee about how their employment connects to their future plans and next steps. Discuss how they might update their resume to incorporate the experience they have gained on the job with their future career opportunities and interests.