Benefit Vendor Contacts

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Dental Insurance

Delta Dental

Disability Insurance

MetLife

Employee Assistance Program (EAP)

Lyra Health

If you have an urgent need, please call Lyra at 1-877-295-8939 to speak with a member of the Care Navigation team for in-the-moment support. This is available 24/7.

If you are experiencing an emergency, please call 911 or visit your local emergency room.

Financial Counseling

LSS Financial Counseling

Flexible Spending Accounts (FSAs)

HSA Bank

Health Savings Accounts (HSAs)

HSA Bank

Life Insurance

Securian Financial

For more information about Securian Financial or the underwriter of your life insurance coverage Minnesota Life Insurance Company, contact Ochs Inc., a Securian Financial company:

  • Phone: 651-665-3789, 1-800-392-7295

Medical Insurance & Pharmacy

Medica

Pharmacy

Prime Therapeutics

Fairview Specialty Pharmacy

Medication Therapy Management through Medica

Primary Retirement Savings Plans

Faculty Retirement Plan

  • Website: netbenefits.com/umn
  • Phone: 800-343-0860
  • Addresses:
    • Regular Mail:
      Fidelity Investments
      P.O. Box 770003
      Cincinnati, OH 45277
    • Overnight or Express Mail:
      Fidelity Investments
      100 Crosby Parkway
      Mail Zone KC1F-H
      Covington, KY 41015

You can also meet with a Fidelity workplace financial consultant. 

MSRS

  • Website: msrs.state.mn.us
  • Phone: 651-296-2761 or 800-657-5757
  • Address: 60 Empire Drive, Suite 300, St. Paul, MN 55103
    • If you're outside of the Twin Cities metro, you can meet with an MSRS rep at one of their other locations found here.

Voluntary Retirement Savings Plans

Contact the investment companies if you have questions about specific funds they offer or about their policies or if you want a prospectus or custodial agreement. Be sure to refer to the appropriate plan number shown below when you contact each company.

Fidelity Investments

  • Website: netbenefits.com/umn
  • Phone: 800-343-0860
  • Addresses:
    • Regular Mail:
      Fidelity Investments
      P.O. Box 770003
      Cincinnati, OH 45277
    • Overnight or Express Mail:
      Fidelity Investments
      100 Crosby Parkway
      Mail Zone KC1F-H
      Covington, KY 41015
  • Plan Numbers:
    • 457 Deferred Compensation-72869
    • Optional Retirement Plan
      • Before June 11, 2020-51274. Note: these funds did not transfer to the new Fidelity ORP and this plan is frozen. If you have a balance in plan 51274, you can transfer your existing ORP balance to the new plan (below) by contacting Fidelity.
      • Current plan-75995

You can also meet with a Fidelity workplace financial consultant. 

Securian Financial

Note: As of June 12, 2020, recordkeeping transitioned to Fidelity. Some participants may still have a balance at Securian because they were in an individual account that was not transferred to Fidelity as part of the transition.

  • Website: Sign into Fidelity's NetBenefits® site to see account balances or activity at Fidelity. Sign into Securian to view any Optional Retirement Plan variable accounts you still have through Securian.
  • Phone: For questions about any Optional Retirement Plan variable accounts you still have through Securian, you can use the following contact information:
    • Optional Retirement Plan: For questions or information on an Optional Retirement Plan account that remained with Securian following the June 12, 2020, transition, call 800-362-3141.
    • Annuity payments: For questions about recurring annuity payments you are already receiving, call 800-272-4772.
    • Historical documents: To request documents such as statements or tax form 1099R for activity that occurred at Securian prior to the June 12, 2020, transition, call 800-272-4772.
    • Other information: For questions about the General Account or General Account Limited, call Fidelity at 800-343-0860.
  • Address: 400 North Robert Street, St. Paul, MN 55101
  • Plan Numbers: Optional Retirement Plan-1130

TIAA

  • Website: tiaa.org
  • Phone: 800-842-2776
  • Address: 730 Third Avenue, New York, NY 10017-3206
  • Plan Numbers: 457 Deferred Compensation-100971; Optional Retirement Plan-100972; Faculty Retirement Plan: 100970
  • Note: Effective July 1, 2007, the option to make ongoing investments with TIAA-CREF was discontinued.

Vanguard Funds

  • Website: vanguard.com
  • Phone: 800-523-1188
  • Address: Vanguard Financial Center, PO 1101, Valley Forge, PA 19482
  • Plan Numbers: 457 Deferred Compensation-078010; Optional Retirement Plan-091381

Wellbeing Program

Personify Health (Formerly Known as Virgin Pulse)

COBRA

Benefit Resource, LLC

  • Phone: 855-479-4004 (Monday–Friday, 8 a.m.–8 p.m. ET)
  • Email: [email protected]
  • Address: PO Box 3850, Omaha, NE, 68103-3850