Benefit Vendor Contacts

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Dental Insurance

Delta Dental

Disability Insurance


Employee Assistance Program (EAP)

Lyra Health

If you have an urgent need, please call Lyra at 1-877-295-8939 to speak with a member of the Care Navigation team for in-the-moment support. This is available 24/7.

If you are experiencing an emergency, please call 911 or visit your local emergency room.

    Sand Creek (Previous Vendor)

    An AllOne Health Company.

    The University’s EAP provider changed to Lyra Health, effective January 1, 2023. However, if you are started seeing a counselor through Sand Creek (our previous provider) before the transition, you will be able to continue with your current counselor through your 8th session.


    Financial Counseling

    LSS Financial Counseling

    Flexible Spending Accounts (FSAs)

    WEX Inc.

    Life Insurance

    Securian Financial

    For more information about Securian Financial or the underwriter of your life insurance coverage Minnesota Life Insurance Company, contact Ochs Inc., a Securian Financial company:

    • Phone: 651-665-3789, 1-800-392-7295

    Medical Insurance & Pharmacy



    Prime Therapeutics

    Fairview Specialty Pharmacy

    Medication Therapy Management through Medica

    HSA (Optum)

    Primary Retirement Savings Plans

    Faculty Retirement Plan

    • Website:
    • Phone: 800-343-0860
    • Address: 82 Devonshire Street, Boston, MA 02109


    • Website:
    • Phone: 651-296-2761 or 800-657-5757
    • Address: 60 Empire Drive, Suite 300, St. Paul, MN 55103
      • If out of state, you can meet with an MSRS rep at one of their other locations found here.

    Voluntary Retirement Savings Plans

    Contact the investment companies if you have questions about specific funds they offer or about their policies or if you want a prospectus or custodial agreement. Be sure to refer to the appropriate plan number shown below when you contact each company.

    Fidelity Investments

    • Website:
    • Phone: 800-343-0860
    • Addresses:
      • Regular Mail:
        Fidelity Investments
        P.O. Box 770003
        Cincinnati, OH 45277
      • Overnight or Express Mail:
        Fidelity Investments
        100 Crosby Parkway
        Mail Zone KC1F-H
        Covington, KY 41015
    • Plan Numbers:
      • 457 Deferred Compensation-72869
      • Optional Retirement Plan
        • Before June 11, 2020-51274. Note: these funds did not transfer to the new Fidelity ORP and this plan is frozen. If you have a balance in plan 51274, you can transfer your existing ORP balance to the new plan (below) by contacting Fidelity.
        • Current plan-75995

    Securian Financial

    Note: As of June 12, 2020, recordkeeping transitioned to Fidelity. Some participants may still have a balance at Securian because they were in an individual account that was not transferred to Fidelity as part of the transition.

    • Website: Sign into Fidelity's NetBenefits site to see account balances or activity at Fidelity. Sign into Securian to view any Optional Retirement Plan variable accounts you still have through Securian.
    • Phone: For questions about any Optional Retirement Plan variable accounts you still have through Securian, you can use the following contact information:
      • Optional Retirement Plan: For questions or information on an Optional Retirement Plan account that remained with Securian following the June 12, 2020, transition, call 800-362-3141.
      • Annuity payments: For questions about recurring annuity payments you are already receiving, call 800-272-4772.
      • Historical documents: To request documents such as statements or tax form 1099R for activity that occurred at Securian prior to the June 12, 2020, transition, call 800-272-4772.
      • Other information: For questions about the General Account or General Account Limited, call Fidelity at 800-343-0860.
    • Address: 400 North Robert Street, St. Paul, MN 55101
    • Plan Numbers: Optional Retirement Plan-1130


    • Website:
    • Phone: 800-842-2776
    • Address: 730 Third Avenue, New York, NY 10017-3206
    • Plan Numbers: 457 Deferred Compensation-100971; Optional Retirement Plan-100972; Faculty Retirement Plan: 100970
    • Note: Effective July 1, 2007, the option to make ongoing investments with TIAA-CREF was discontinued.

    Vanguard Funds

    • Website:
    • Phone: 800-523-1188
    • Address: Vanguard Financial Center, PO 1101, Valley Forge, PA 19482
    • Plan Numbers: 457 Deferred Compensation-078010; Optional Retirement Plan-091381

    Deutsche Asset Management

    • Website: (the site is managed by ADP)
    • Phone: 800-541-7705
    • Address: 222 South Riverside Plaza, Chicago, IL 60606-5808
    • Plan Number: Optional Retirement Plan–065014

    Wellbeing Program

    Virgin Pulse



    Formerly 121 Benefits

    • Phone: 866-996-5200 (Monday–Friday, 8 a.m.–8 p.m. ET)
    • Email: [email protected]
    • Address: PO Box 3850, Omaha, NE, 68103-3850