Overview
This page is a collection of trainings and resources to support the HR PEAK processes.
HR PEAK Vocabulary
- TeamDynamix (TDX) is the service request software that the Human Resource Operations Center uses to manage service requests as part of the PEAK Initiative.
- Requestors have a finance or HR request (e.g., reclassification, purchase), or are responsible for creating a TDX ticket on behalf of the requestors (e.g., department admin, campus/college/unit HR staff member).
- Approvers are assigned to review requests. For HR, these individuals are generally the HR Lead for the campus, college, or unit.
Requestor Training
How-To Resources
HR Service Request End-to-End Workflow (~6 minute video)
HR TDX Orientation for Requestors and Approvers (~5 minute video)
Post a Position Scenario (~3 minute video)
Hire an Employee Scenario (~6 minute video)
Modify an Appointment Overview (~7 minute video)
Modify an Appointment: Pay Increase (~3 minute video)
Modify an Appointment: Pay Augmentation (~4 minute video)
Completing a Mass Changes Form (~3 minute video)
End an Appointment Overview (~7 minute video)
End an Appointment Scenario (~3 minute video)
Payroll Distribution Entry and Retro Distributions (~13 minute video)
Affiliate Job Codes (Google Sheets)
Mass Request-Background Check (Excel document)
Mass Request-Compensation Change (Excel document)
Mass Request-Hire (Excel document)
Mass Request-Performance Review (Excel document)
Mass Request-Reorganization (Excel document)
Mass Request-Reports-to Change (Excel document)
Mass Request-Hire Summer Appointment (Excel document)
Understanding the Talent Acquisition Process (~10 minute video)
Post a Position Overview (~9 minute video)
Hire an Employee Overview (~9 minute video)
Job Offer Letters in Recruiting Solutions
Recruiting Solutions Access for PEAK Units
Training Course: Job Offer Letters in Recruiting Solutions for PEAK Units
Glossary of HRMS Terms for TDX Requestors (Google Doc)
HRMS Instruction Guides (Web)
How to View a Submitted Service Request & Make Comments on a Service Request (Google Doc)
How to Cancel a Service Request (~3 minute video)
PEAK-Talent Acquisition Full Cycle for Requestors (PDF)
Talent Acquisition Frequently Asked Questions (FAQs) for Requestors (Web)
Approver Training
How-To Resources
General Resources
Tips by Process
- All comments added to a request will be tracked and saved. If you are not the requestor and want to notify that person when adding a comment, uncheck the "Make comments private" checkbox and click the Notify field to check the requestor's checkbox.
- To reopen a closed ticket, you can reply to any email notification from that ticket or change its status to "Reopen" when commenting on the ticket. Please don't add comments to a closed ticket; they will not re-open it.
- Future-dated hires aren't visible in TDX until after their hire date.
- If you need to update a future-dated hire's record, you can either 1) find the email notification for the initial Hire ticket and reply with the record change(s); or
- Provide information to the Operations Center using the Update Suspended/Inactive Appointment
- The system only brings in active employee records. This means most forms that use iPaaS to look up employee information will show only active employees. If someone needs to make changes to an inactive employee record, they should use the “Update Inactive/Suspended Appointment” form.
Payroll Audit
TDX Forms
Starting December 4, 2023, employees in Phase 1 campuses, colleges, and units will see the HR and Finance TDX forms in MyU.
- Click on the "Key Links" button on the top ribbon
- Select "HR & Finance Service Requests" in the drop-down menu to go to the forms.
You can also go to: z.umn.edu/servicerequest.
Need help with an HR TDX Request or Approval?
Below is detailed guidance to help direct specific types of questions to the appropriate channel. For general assistance, contact the Office of Human Resources: [email protected] | 612-624-8647 or 800-756-236.
| Type of Request | Contact Method |
|---|---|
| Contact Center [email protected] 612-624-8647 |
|
|