The Employee Assistance Program (EAP), through Lyra Health, provides care for your overall wellbeing at no cost to you, including:
- confidential professional counseling and referral services to address any personal or work concern, like legal services, identity theft support, or pet, child, and elder care.
- up to eight coaching and therapy sessions per issue each year (continued sessions are available to employees enrolled in a University medical plan).
- on-demand access to Lyra Essentials, a self-care library for help with sleep, meditation, stress relief, and more.
- 24/7 confidential support for managers who have concerns about an employee’s mental wellbeing or needs help navigating a difficult employee situation.
Eligibility
All benefits-eligible employees, their spouses, and their dependents on all system campuses are eligible for EAP services.
Get Started with Lyra Health
- Visit umn.lyrahealth.com to create your account, or contact Lyra’s Care Navigator Team at (877) 295-8939 or care@lyrahealth.com for assistance.
- Answer a few questions to get matched to the right expert to meet your needs.
- Set up your first consult and get support right away.
Consultations with a Lyra Provider
Counseling and consultation services are available virtually, via telephone, or in-person with a professional counselor. You can schedule appointments with counselors at a location convenient for you across greater Minnesota or in the Twin Cities.
No matter what you’re going through, Lyra’s providers can help with:
- Job concerns and work productivity
- Support with legal matters
- Managing anxiety or depression
- Interpersonal and work relationships
- Conflict resolution
- Family or parenting issues
- Navigating grief
- Coping with stress
- Substance use
- Family or couples therapy
- And so much more!
Enhanced Resources
Lyra Learn
Explore unlimited on-demand courses and live monthly workshops taught by mental health professionals. Each curated course has 5-8 chapters that include bite-sized videos, knowledge checks, and resources to allow you to learn at your own pace.
To get started, visit learn.lyrahealth.com and register with customer code #UMN287.
Lyra Gatherings
Participate in structured, virtual listening and discussion sessions on thought-provoking topics related to mental health, current events, diversity, equity, inclusion, and belonging. Each Gathering is a supportive space led by a clinical topic expert. Attendance is limited to ensure an intimate, small-group experience.
To get started, visit learn.lyrahealth.com and register with customer code #UMN287.
Manager Consults
Lyra offers Management Consultations with clinical specialists to support HR business partners or managers dealing with concerns related to employee mental health or needing help navigating difficult employee situations.
Consultation support is available via Lyra’s 24/7 Care Navigator Team at 1-877-295-8939.
Mental Health Care Options
Lyra’s providers are custom matched to you and have appointments available right away. Lyra offers different levels of care to suit your needs and help you explore at your own pace.
You can receive up to eight counseling sessions per issue at no cost. If support is needed on more than one issue during a calendar year, contact Lyra's Care Navigator Team at care@lyrahealth.com or (877) 295-8939 and notify them of your request for additional care.
Employees and their dependents enrolled in the University medical plan also have access to continued mental health care from a Lyra network provider, beyond the eight counseling sessions per issue. These sessions are billed through the medical plan and subject to in-network outpatient mental health cost-sharing, as defined under the medical plan.
Lyra Essentials
Build healthy habits with Lyra Essentials, an on-demand self-care library featuring research-backed videos, articles, and meditations. Explore the self-care library for help with sleep, meditation, stress relief, and more.
Guided Self-Care
Your coach will get to know you in a one-on-one session so you can plan a path forward together. After your meeting, your Lyra coach will craft a personalized care plan with activities that directly address your goals at your own pace. Your coach will keep you on track, provide feedback, and be available via chat to answer questions.
Coaching
Short-term, evidence-based support with a consistent, certified coach via video or live messaging sessions on a recurring basis to help you with challenges such as anxiety, stress, relationship issues, or parenting concerns. In between sessions, your coach will assign exercises so you can develop lasting change and feel more like yourself again.
Therapy (Clinical Care)
Meet with a therapist for diagnosis and treatment of mental health conditions like depression, PTSD, and more. Lyra has a diverse range of providers who specialize in working with adults, couples, families, adolescents, and children, as well as suicidality, substance use specialists, and experts in caring for underrepresented minorities.
Work-Life Services
Get started with these services at umn.lyrahealth.com/worklife or by contacting Lyra at 1-877-295-8939 or care@lyrahealth.com.
Legal Services
One free 30-minute office or telephone consultation per legal matter with a network attorney or mediator; 25% discount on attorney rate after the initial consultation. You also have access to 24-hour emergency services, easy-to-use legal forms, document preparation, and online legal library.
Identify Theft Support
One free 60-minute consultation with a Fraud Resolution Specialist. These specialists are certified under the Fair Credit Reporting Act (FCRA) or are licensed attorneys. You can also get a free ID breach scan to see when and where your personal data may have been breached.
Dependent and Pet Care Consultations and Referrals
Get personalized, qualified resources and referrals for parenting, childcare, adult and eldercare, self-care, pet care, colleges and universities as well as access to concierge services to help balance work-life issues. If a company code is requested, use Lyra-Umn.
- Childcare: Babysitting, prenatal, adoption, summer care, special needs, college search, and more
- Elder care: Adult care, end of life, caregiver support, long-term care options, and more
- Pet care: Pet sitting, training, boarding, and more
The Lyra Health, Inc. works in partnership with Lyra Clinical Associates P.C. and other contracted partners to be your Lyra Care Navigator Team and deliver clinical services. Lyra work life services are available to all benefits-eligible employees and their dependents on all system campuses.