The Employee Assistance Program (EAP) provides confidential professional consultation and referral services to address any personal or work concern that may be affecting your wellbeing.
You can receive up to eight counseling sessions per issue at no cost. If support is needed on more than one issue during a calendar year, contact Lyra's Care Navigator Team at [email protected] or (877) 295-8939 and notify them of your request for additional care.
Employees and their dependents enrolled in the University medical plan also have access to continued mental health care from a Lyra network provider, beyond the eight counseling sessions per issue. These sessions are billed through the medical plan and subject to in-network outpatient mental health cost-sharing, as defined under the medical plan.
EAP is available to all benefits-eligible employees on all system campuses. Your spouse and dependent children are also eligible for EAP services.
First, create a free account at umn.lyrahealth.com. Then use Lyra's online platform, call the Care Navigator Team at 1-877-295-8939, or email [email protected] to share what you’re going through. The Lyra team will discuss different care options and tools that fit your needs and preferences, and get you started right away.
EAP counseling and consultation for work or personal concerns:
- Job concerns and work productivity
- Personal, interpersonal, and work relationships
- Conflict resolution
- Family issues
- Adjustment to grief/loss or change
- Coping with stress
- Mental health
- Chemical health
Scheduling an Appointment
Call 1-877-295-8939 to request services or visit umn.lyrahealth.com.
If you have an urgent need, please call Lyra at 1-877-295-8939 to speak with a member of the Care Navigation team for in-the-moment support. This is available 24/7.
Counseling and consultation services are available virtually, via telephone, or in-person with a professional counselor. You can schedule appointments with counselors at a location convenient for you across greater Minnesota or in the Twin Cities.