Supervisory Development Content Library

Conflict in the workplace may be uncomfortable for many, yet it does have a purpose. In this webinar you will learn to:

• Recognize the benefits of conflict.
• Create more self-awareness regarding your own approach to conflict and that of others.
• Assess conflict to determine its source.
• Build the skills needed to effectively manage conflict.

There are steps we can take now to ensure continued success. View the webinar and explore supporting resources below, where you’ll learn how to implement flexible work arrangements on your team, and how best to manage employees with different flexible work plans.

Onboarding is the process of transforming a new employee into a fully functioning member of your team. When done effectively, it is a powerful employee engagement strategy that helps cultivate long-term relationships, promote an understanding of organizational culture, and foster a sense of belonging.

One of the thorniest challenges for any manager is dealing with conflicts in the workplace. When a member of your team or department is involved in a disagreement at work, your role as a supervisor is to provide feedback and coaching to help them develop and use effective conflict management skills. In many cases, you may not be directly involved, but it's important to provide support to help your staff manage the situation effectively.

Understanding compensation is more than just knowing local pay structures. As a supervisor, you need to clearly know what your local compensation strategy is. In this webinar, we’ll talk about the misconceptions surrounding how we think about pay and outline the key considerations when thinking about your reward strategy. Note: some of the session content only covers pay for non-contract employees, labor unions have contracts that govern their pay.

In this webinar, we discussed best practices in the selection and hiring process and how they can make your experiences more effective. We examined ways to identify common pitfalls in the selection and hiring process and resources available to help you avoid making these mistakes.

We all know the selection and hiring process can take a lot of time, resources and energy. With all that investment, it’s important to make sure you start off on the right foot before and after hiring your new employee. Having a well-thought-out approach to selection and hiring and a clearly-defined onboarding process will help you retain your newly hired employee and foster their long-term engagement in their position.

What many student employees lack in professional experience, they make up in their willingness to learn and their enthusiasm for new projects. In this webinar, we’ll explore simple ways to mobilize students’ eagerness and guide them in their development as young professionals, while ensuring the work you need to finish is completed.

Your department’s goals cannot be achieved alone—it takes work from everyone. Giving orders and commands will only take you so far. To truly be effective you’ll have to gain buy-in from the members of your team, leaders, and peers through influence.