Supervisory Development Content Library

The purpose of this ActionSheet is to reinforce what you learn about delegation. This ActionSheet accompanies the live or recorded webinar, “Delegate to Achieve and Empower”. Print or take notes electronically.

Delegating effectively is more than just assigning a task, it’s getting the work done through other people. As a supervisor, you need to know which tasks are appropriate to delegate and which are not, who to delegate to, and how to ensure the project is on track.

Watch the Delegate to Achieve and Empower Webinar.

Delegation is when you empower and entrust your employee to take responsibility for a task or activity. Effective delegation takes commitment and a well thought through approach. You may choose to delegate to improve overall results and/or to help develop an employee’s skills.

When you have to give negative or critical feedback or information to others about their performance, you may be anticipating difficult conversations. Difficult conversations involve you giving, receiving, or discussing critical performance feedback.

As a supervisor, you should let the nature of your team’s work drive decisions around flexible work arrangements. Then, think about what parts of each individual position’s responsibilities can be flexible. After identifying what flexibility you can offer each employee, use this discussion guide to communicate your flexible work decisions, gather input, set expectations, and address challenges and opportunities together.

The decisions you make when your employees exceed, meet, or do not meet expectations create standards for accountability.

The purpose of this ActionSheet is to reinforce what you learn about accountability. This ActionSheet accompanies the live or recorded webinar, “Driving Action through Accountability”. Print or take notes electronically.

The decisions you make when your employees exceed, meet, or do not meet expectations create standards for accountability. Accountability is not just negative or punitive. It can refer to positive consequences for employees who meet or exceed expectations, too. There are many things that get in our way when we try to foster a culture of accountability: assumptions or miscommunication, discomfort with difficult conversations, limited time, and fear. Learn how to address some of these when you’re creating standards for accountability.

Employee engagement is the extent to which we, as employees, expend energy and effort at work. Peak engagement happens when we face meaningful challenges while having the support and resources we need to succeed.