Supervisory Development Content Library

Just-in-time resources to expand your knowledge when it’s convenient for you. Explore quick guides, worksheets, templates, videos, and on-demand webinars to get tips, and practice the skills you’ve learned through online exercises at your own pace. 

Resources

Template

Goal Setting Template

Use this template to set broad annual goals and short-term, specific goals throughout the year.

Template

Goal Setting Template

Use this to set broad annual goals and short-term, specific goals throughout the year.

Quick Guide

Influencing

These four skills are the most effective, especially when the audience is highly interested in the outcome. Combining these skills increases your chance of success.

Quick Guide

Interview Guide

Every candidate has a unique set of knowledge, skills and abilities, also known as behavioral competencies. Every position requires a specific set of these behavioral competencies. An effective interview allows you to match the candidate’s skill set with the behavioral competencies that the position needs. 

Template

Interview Template

Practice and prepare for your next interview - download the Interview Template (MS Word) and copy-paste the interview questions that would help you be ready faster. 

Quick Guide

Knowing When to Get Involved

When a member of your team or department is involved in a conflict at work, your role as a supervisor
is to provide feedback and coaching to help them develop and use effective conflict management
skills. In many cases, you may not be directly involved, but your support will be important in helping
the person manage the situation effectively.

Webinar

Leading Teams - Questions & Answers

This page contains questions asked on the topic of leading teams both during the webinar and via the Have a Question feature.

Podcast

Leading Teams Podcast (54:36)

Effectively developing teams that harness individual strengths while managing differences is a challenge most leaders face. This podcast will cover:

-How to identify when a team is the best option to complete a task.
-The key elements to launch and build an effective team.
-Strategies to improve a team's performance, decision-making, and conflict resolution.

Webinar

Leading Teams Webinar

Effectively developing teams that harness individual strengths while managing differences is a challenge most leaders face.

Quick Guide

Making a Hiring Decision

When hiring don’t be tempted to rush the final decision. This may save time in the short term, but can lead to problems later if you end up hiring the wrong person. A sense of being rushed can lead to making a decision without fully considering the candidate’s development needs or not allotting time to address concerns that the hiring team has about the candidate.