Supervisory Development Content Library

Coaching is “the process of equipping people with the tools, knowledge, and opportunities they need to develop themselves and become more effective” (David Peterson, PhD, Psychology, University of Minnesota).

Watch the "Coaching" video.

Watch the "Conducting Ongoing Check-ins" video.

Conflict at work often stems from multiple sources. Understanding the root causes of a conflict will help you figure out how to manage it more effectively which may lead to solutions that resolve the conflict.

Watch the "Conflict Sources" video.

As a supervisor, it is important to connect employee engagement with your organizational/unit priorities. 

Onboarding is a two way street - as a supervisor, you play a primary role in the process. However, the new employee must take responsibility for learning the details of their role and begin to perform their job duties. In addition, encourage new employees to ask questions to learn about their role, co-workers, organizational culture and leverage their strengths.

Watch the "Creating a Culture of Feedback" video.

Effective teams combine skills, knowledge and abilities in ways that result in good decisions and strong performance. Defining a clear purpose and describing team success is critical for building an effective team.

Delegating effectively is more than just assigning a task, it’s getting the work done through other people. As a supervisor, you need to know which tasks are appropriate to delegate and which are not, who to delegate to, and how to ensure the project is on track.