Supervisory Development Content Library

Just-in-time resources to expand your knowledge when it’s convenient for you. Explore quick guides, worksheets, templates, videos, and on-demand webinars to get tips, and practice the skills you’ve learned through online exercises at your own pace. 

Resources

Quick Guide

Establishing Norms and Expectations

Establishing norms and expectations that foster psychological safety, which is a shared belief that the
team is safe for interpersonal risk taking, allows team members to communicate and coordinate their
efforts effectively, resulting in stronger performance and better decisions.

Quick Guide

Feedback

Feedback is information communicated for the purpose of helping another person modify their behavior to improve learning and performance.

Template

Feedback ActionSheet

The purpose of this action sheet is to reinforce what you learn about feedback and coaching. This actionsheet accompanies the live or recorded webinar, “Giving Feedback that Works.” Print or take notes electronically.

Webinar

Feedback and Coaching

Providing feedback and development coaching are important parts of supervision, yet it can be difficult to achieve the result you intended every time. In fact, research shows that only one-third of performance feedback interventions actually lead to increased performance.

Podcast

Feedback and Coaching Podcast (54:19)

Providing feedback and development coaching are important parts of supervision, yet it can be difficult to achieve the result you intended every time. In fact, research shows that only one-third of performance feedback interventions actually lead to increased performance. However, learning what science and practice tell us about what actually works can help beat those odds.

Webinar

Feedback and Coaching- Questions and Answers

This page contains questions asked on the topic of feedback and coaching both during the webinar and via the Have a Question feature.

Video

Feedback: Ready, Set, Go! (4:07)

Watch the "Feedback: Ready, Set, Go!" video.

Podcast | Webinar

Giving Feedback that Works

According to research, only one-third of performance feedback interventions actually lead to increased performance. We can help you beat those odds by knowing what works. During this webinar, you will learn what science and practice tell us about effective feedback and coaching. We will also take a deep dive into when feedback and coaching do and do not work and what you can do about it.

Quick Guide

Goal Setting

Goals are the most important way to set expectations for an employee that include both key RESULTS of what needs to be accomplished and behaviors, or how the results are accomplished over the next year.