Establishing a Culture of Accountability

View or download the printable version of the Quick Guide to Establishing a Culture of Accountability (PDF).

What is Accountability?

Accountability means that there is a consequence (positive or negative) if a person takes or does not take an action.

Why is Accountability Important?

Accountability is how you reward and encourage the behaviors and outcomes needed for success. Creating a culture of accountability is how you:

• Focus on, and achieve, key outcomes in your team or department.
• Engage and motivate high performing faculty and staff.
• Ensure that poor performance is not tolerated.
• Sustain high performing teams and departments by ensuring that people hold each other accountable.

How Do I Drive Accountability?

Accountability is consequential, but that doesn’t mean it has to be punitive. You can get started on driving accountability by following the four steps in the accountability model: