UMN Employee Profiles

Dr. Mike Henson isn’t sure how many cases he’s seen in his 32-year tenure with the U of M’s Veterinary Medical Center (VMC). “5,000? It’s gotta be more than that. 10,000?”

If you look at the full course of Mike’s career, he’s certainly seen more than ten thousand patients. “I started working at a veterinary clinic at 14. I liked it because I could work with my hands and mind, get dirty, and work with animals and their owners,” he said. “Animal people are fun.”

A love of animals kept him in the field (when asked if he preferred dogs or cats, he said, “That’s like asking for your favorite child”), but it’s the mission that kept him at the U of M. “We train the next generation of veterinarians and practice the state-of-the-art medicine of today while generating the medicine of tomorrow.”

“I work with great people–they’re super smart, hardworking, and creative,” Mike said of his coworkers. “Plus we have all the toys,” he mentioned, citing a 3T MRI,128-slice CT, and a Varian EDGE.

Clinical Work and Research

As an oncologist at the College of Veterinary Medicine, Mike sees patients, teaches students, leads residents, and performs clinical trials using groundbreaking techniques. Applications stretch beyond animals–knowledge about animal cancers is used to inform research and new treatments for humans. “We stand on the shoulders of giants,” said Mike. “Someday someone will stand on our shoulders and do research I could never dream of.”

Mike is part of the Animal Cancer Care and Research Program. (He noted that care comes before research in the name on purpose.) “Our goal is to create a world in which we no longer fear cancer. It’s not realistic to eradicate cancer. Cancer will evolve as our treatments evolve,” he said. “Our goal is to cure where we can, reduce pain for all, improve and maintain quality of life as long as possible, educate to reduce fear, and [as needed] ease the passing of our patients.”

While Mike has seen thousands of patients over his decades at the VMC, he prefers to think about how many veterinarians he has helped train: more than 3,000.

Benefits of Working in the College of Veterinary Medicine

“There are rewards every day,” Mike says of working in the College of Veterinary Medicine, such as teaching at all levels; seeing patients; and working alongside brilliant researchers, veterinarians, technicians, and students. “Sometimes you see a spark go off [for a student or colleague] and it makes your day.”

Additionally, Mike appreciates that the University retirement automates retirement savings for him. [Through the Faculty Retirement Plan, the University contributes 10% while the employee contributes 5.5%.] He also is happy with the health insurance choices. A benefit he would love to use but hasn’t had the chance? “I fantasize about taking classes through the [Regents Tuition Benefit Program]. There are so many fun things to do and learn.”

And finally, Mike loves living in the Twin Cities. “I have three lakes within walking distance of my house,” he said. “It’s easy to get outside, and we have parks everywhere. It’s great for cycling.” He likes that there are so many great restaurants, music venues, dog parks, and sports teams in the metro area. “We have everything.” 

“It’s a calling. I didn’t really think about doing anything else,” said Dr. Susan Arnold of why she chose to be a veterinarian.

Her first job was a dog walking business that she started at the age of eight. “I actually made a lot of money!” From there she worked at pet stores and an animal hospital before going to vet school, though she briefly considered pursuing a career in human medicine.

In her work at the U of M’s College of Veterinary Medicine (CVM), she has opportunities to improve animal and human health through her research. “I can take the Campus Connector to the East Bank to work with [Medical School] clinicians,” she said. “Veterinarians, researchers, and human physicians all come together to collaborate in an environment that I know I wouldn’t have anywhere else.”

Susan cites teaching students as another benefit of working at an educational institution. “Sometimes I wonder when meeting with a student, ‘Am I sitting with the next big name in the field?’,” she said. “Students and residents are a brilliant force to keep us up-to-date on the latest technologies and research.”

College of Veterinary Medicine (CVM) Culture

“We have a culture of ‘yes’,” said Susan. “We find a common goal and figure out how to do it.” When asked for an example, she shared the story of Moose, a German shepherd facing acute paralysis and having trouble breathing. “We brought together [experts from] neurology, emergency and critical care, anesthesia, and nutrition to provide diagnostic testing and support through his disease crisis.”

Susan also appreciates her relationship with leadership. “I receive strong support from my dean, department chair, and associate dean for clinical affairs. Leadership [at CVM] is very approachable.”

Working With Veterinary Technicians

“A lot of our technicians have a VTS [veterinary technician specialist designation] or are extremely experienced,” said Susan. “They add a valuable perspective to the care team.”

The veterinary technicians also allow veterinarians to focus on their specialities. “They’re really good at technical stuff,” said Susan. “I can ask a tech to do a complicated urinary catheterization on a female dog, and it’s going to be done without a problem.”

Other Benefits of Working at CVM

“We get to bring our pets! I have never worked a day in this office without Farley,” Susan said, gesturing to her dog at her feet. “It’s a great benefit to not worry about leaving an animal at home for too long. Plus, we look after each others’ pets. If I’m in surgery for hours, my vet techs make sure to take Farley out.”

Beyond animal-related benefits, Susan uses the dependent care FSA (flexible spending account) to help pay for childcare costs.

Location is another key bonus to working at the U of M. “We’re in a big city, we have an international airport. I like to say that there’s something for everyone and everyone for something.”

Favorite animal to work with? 

“I like performing exams on cats. Their diseases are not as well described as dogs’, so there are more opportunities to explore diseases,” Susan said. Also, she likes the challenge they can present. “They’re fun little space aliens.”  

Through the "Dear Minnesota" campaign, the University of Minnesota has collected stories of how the University has improved the lives of our students, faculty, and staff. Employee Heidi R. shared their story—here's an excerpt:

"I earned my master's degree in soil science in May of 2021 and continue working at NWROC [Northwest Research and Outreach Center]."

Read Heidi's full "Dear Minnesota" submission

Through the "Dear Minnesota" campaign, the University of Minnesota has collected stories of how the University has improved the lives of our students, faculty, and staff. Employee Marissa S. shared their story—here's an excerpt:

"The University of Minnesota's impact extends far beyond the walls of the campus, and I'm immensely proud to have played a small part in making our great state even better."

Read Marissa's full "Dear Minnesota" submission

Through the "Dear Minnesota" campaign, the University of Minnesota has collected stories of how the University has improved the lives of our students, faculty, and staff. Employee Lisa K. shared their story—here's an excerpt:

"I came to Minnesota in 2000, after a couple of jobs, I was hired on at the U of M. Long story short, using the Regent's Scholarship and working full time, I was finally able to make a dream of mine come true."

Read Lisa's full "Dear Minnesota" submission

Through the "Dear Minnesota" campaign, the University of Minnesota has collected stories of how the University has improved the lives of our students, faculty, and staff. Employee Karrie M. shared their story—here's an excerpt:

"I have found my dream career in higher education as a program manager and love being surrounded by topics and research that interest me regarding neuroscience, neuromodulation, and a variety of brain/neurological conditions that we hope to discover cures, enhance treatments, and improve the quality of life for all Minnesotans."

Read Karrie's full "Dear Minnesota" submission

“I like the responsibility of working overnights. There are only a few people in the hospital in the middle of the night, so I get time to teach interns advanced skills. Plus, at the U of M vet techs get to keep learning new techniques and research along with the vet med students. 

“Veterinarians aren’t the only people who get paid to care for animals’ health. Being a vet tech is its own career path, and a very rewarding one at that. I’m not a particularly spiritual person, but if there’s one thing I know, it’s that I was put on this earth to take care of animals. I get to do it every day at the Veterinary Medical Center. 

“The University’s health insurance is a big reason why my wife and I were able to have kids. Plus the perks of working at the VMC include bringing your dog–that’s another reason why I’ve been here for nine years.

“My favorite animal is definitely a moose. I cried like a baby when I saw one in the wild.”—Rachel Carlier, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“Working at the University’s Veterinary Medical Center (VMC) allows me the time and mental power to focus on my family alongside the opportunity to grow professionally. I can casually go for my VTS because I see new cases at work every day, and I feel well supported in pursuing the specialization.

“I came to the VMC for the paid time off and health insurance. It’s easy to take time off for a doctor’s appointment or if my daughter is sick. And as our unit’s union representative, I advocate for raises and better benefits for technicians. I’m also here to answer my coworkers’ questions about contracts and to make sure the contracts are upheld by all parties. 

“At the VMC, I work in anesthesia. It’s especially rewarding to work with dogs that are very aggressive and scared–they need someone to give them patience and put them at ease. I teach vet students skills they’ll use for the rest of their lives, both about anesthesia and also about how to take care of themselves and their mental health.”--Natalie Vogel, Senior Veterinary Technician, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“I knew from high school that I wanted to work with animals as a vet tech. My uncle taught me how to ride horses, which eventually led me here [to the Leatherdale Equine Center]. I’m so proud of myself for making it here and earning my VTS in large animal internal medicine. 

“The clients are laid back and great to work with, but they still fiercely love their animals. Goats, pigs, and sheep may be considered farm animals to a lot of people, but to a client that goat is everything.

“At Leatherdale, we work together as a team to deliver foals, treat illnesses, diagnose causes of lameness, help animals prepare for competitions, and more. My job is to provide the best care possible to the patients and their owners. A big part of this is putting both the animal and the owner at ease. Interpersonal skills are key–I ask general questions about a patient to get to know the animal and to help the owner relax as they talk about their pet. The better I know the patient, the better care I can provide. 

“Someday I’d like to teach. I’m getting teaching experience by working at the University, and I would love to play an active part in training the next generation of vet techs. Plus, I want to increase interest in working with large animals. My advice for someone who’s considering this career path is to not give up. Set a goal, lean on the people who love you most, and work hard.

“Goats and horses are my favorite patients. They have big personalities.”—Hilary Baskin, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“I’ve been able to thrive at the Veterinary Medical Center (VMC). Over my 25 years at the VMC, I have developed my skills, taught students, mentored new hires, and worked with some of the finest clinicians and technicians in the field! I've presented continuing education lectures and supported new ways to improve our work culture. 

“Years ago, Dr. Trevor Ames [former dean of the VMC] invited me to be part of a pilot DEI initiative to help guide our community toward more inclusive practices. And now, Pat Berzins and I are shaping outreach to under-represented groups of high school and middle school students to help them explore careers in veterinary medicine! This is close to my heart as the first veterinary technician of African descent and part Native American (Blackfoot Indian) to be hired at the VMC. 

“A few of my memorable career highlights would be caring for a newborn baby orangutan from Como Zoo whose mother needed a C-section. I was able to monitor, hold, and feed baby Jaya in his first days of life. It was an amazing experience! Also, I was overjoyed to receive VMC awards for teaching and several for excellence in the field. These were profoundly meaningful and affirming honors.

“As a minister, I have officiated many staff weddings and baby dedications. I love, trust, and respect my VMC family and count myself extremely blessed to be doing what I love at the Lewis Small Animal Hospital. A lot of good things happen here! There’s a real sense of community, and I believe the best is yet to come.”—Rosemary Klass, Senior Veterinary Technician, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

"Before working at the University, the thought of applying or even working here sounded pretty intimidating. But when I was searching for a job, I stumbled across a vet tech assistant opportunity at the Veterinary Medical Center (VMC), so I decided to apply." 

"I’ve always wanted to be an advocate for animals. I studied animal science at the U of M, so being a vet tech assistant is a great first step for me. At the VMC, I learn something new every day. Plus, I get to work with experts who are also ready to learn every day, and they make sure to explain what they are asking of me in ways I can understand. Everyone at the VMC is super respectful, as well as passionate about teaching and learning together.”—Angelie Moua, Veterinary Technician Assistant

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“I hold my head a little higher knowing that I work at the University of Minnesota. As a vet tech at the Veterinary Medical Center (VMC), I get to help train the next generation of doctors, form relationships with experts in the field of veterinary medicine, and work on challenging and interesting cases.

“After working here for two and a half years, I still have so much to learn. Right now I’m leaning toward specializing in emergency care. Once a dog arrived in critical condition due to fluid buildup in his stomach. I performed CPR, placed the catheter, and intubated him. From there I got to work alongside veterinarians to help him recover in the ICU. When I first met his owners, they were crying from distress. But when I walked him out to them, happy and healthy, a week later, they were crying out of pure happiness. Restoring pets to health is the most rewarding part of being a vet tech.”—Enrique Leary-Limón, Veterinary Technician, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“I’m proud to work at the only facility in Minnesota that offers radiation therapy. 

“Helping patients and clients get through the difficult process of cancer treatment is something that’s personally and professionally rewarding for me. I love that we can be there for people and offer quality care to their pets.

“The best days are when we get to see animals walk again. We even had a patient who went on to win an agility championship after her treatment.”—Jess Coffey, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

“We handle three to six cases a day, and our patients include everything from small cats to a 160-pound mastiff. While we specialize in radiation, we’re cross-trained in anesthesia. I’ve been able to learn and grow so much over my eight years at the VMC, and working with someone who’s become a close friend makes my job even more rewarding.”—Amy Newland, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“Since I started as a float technician [at the Veterinary Medical Center] in 2013, I’ve worked in several roles, including my current position as a project coordinator for VMC administration. Bringing my dogs to the office is a huge perk for me, as is the ability to take classes toward a bachelor’s degree for free using the University’s Regents Scholarship Program.

“I love the people here. Helping share vet tech stories with our Veterinary Medical Center and the greater University community has been and continues to be one of my favorite projects at work.”—Flannery Miley, Project Coordinator, Civil Service

To learn more about your University benefits, visit the Office of Human Resources’ website. 

“Sustainability is important to me, and I like that I make a tangible difference in reducing waste at the University. Plus I enjoy the flexibility and good benefits I get through my job.

“One thing I like about working at the University is that we can choose our vendors by quality instead of only using price. For example, a while back we weren’t able to verify that a vendor was actually recycling our used printer toner cartridges. We were able to switch to a vendor that we can trust to actually process and recycle the magnitude of cartridges the Twin Cities campus produces. This recycler is more expensive, but we know we’re doing the right thing to reduce waste.”—Tyler Miller, ReUse Specialist, Teamsters Local 320

Learn about jobs with U Services.

“I studied horticulture at the University, and I always thought it would be fun to come back. I love our campus and my job–it’s kind of a dream job for me. I get to take care of annuals, including the gardens at Eastcliff (the president’s mansion) and at the new Masonic Institute for the Developing Brain. 

“Since we have such a talented group of people, we’ve learned to communicate well and lean on each other’s skills. I can always call Becky for advice on irrigation, and if I need mulch at Eastcliff, I know Steven can drop some off. It’s great to collaborate with people instead of submitting work orders for everything. We also try to use our own resources when possible rather than buying them. For example, we use dogwood, pine, and birch tree materials that we harvest on campus to use as winter decorations in our planters.

“I take pride in where I work. The history of our five campuses is something really special–the same architect who designed Eastcliff designed several buildings on the Twin Cities campus as well as the Glensheen Mansion in Duluth. And of course the benefits are great too.”—Hollie Teslow, Gardener, Teamsters Local 320

Favorite tree: tamarack

Favorite place on Twin Cities campus: The green roof on top of the Cancer & Cardiovascular Research Building, as well as the metal sculpture and prairie area behind it

Learn about jobs with U Services.

“It all started with a bus pass. I visited Parking and Transportation Services (PTS) as an undergraduate student to get a bus pass, and the assistant director offered me a job on the spot. I wasn’t sure about it–I didn’t want anything to distract me from my studies–but he convinced me that a student job at the U was a great way to earn money while focusing on school. 

“I started as a parking attendant, got promoted to a student supervisor, and then took a full-time role in the department that would allow me to take undergraduate classes for free. Eventually, I want to get an MBA at the Carlson School. My boss is supportive of me, and my professors have worked with me as well when family circumstances and illness have delayed getting my first degree. 

“I’ve stayed at PTS for more than 15 years because it’s much more than parking. We are here to serve as the face of the University. A parking attendant is often the first and last person someone sees at the U, and it’s my goal to put a smile on their face and give them the best experience possible.

“The benefits here are great. I’ve been able to use vacation and sick time to take care of myself, and the gym reimbursement program rewards me for working out. I also save extra money for retirement through Fidelity [in addition to the University’s pension plan].

“I would love to see more people like me working at PTS and at the U in general. This is a job for everybody. The people I work with are the reason I’m here, and this is an environment where you’ll feel welcome.”—Farhiyo Ahmed, Operations Manager, Civil Service

Learn about jobs with U Services.

“After high school, I wasn’t sure what to do. I did a semester of community college and then came and worked at U Market Services, and I’ve been here for four years. The social aspect is the best part of working here for sure. It’s such an accepting, inclusive environment, and I enjoy engaging with my coworkers every day. 

“When COVID hit, I was grateful for the stability of my job. I felt safe, like I could depend on the U to take care of us. 

“I’m only 21, so I’m not sure what’s next for me. Someday I’d love to study anthropology since I find cultures fascinating. I might take classes toward my first bachelor’s degree for free through the Regents [Tuition Benefit Program], or maybe I’ll work my way up to a manager role. We’ll see.”—Seth Lopez, Stories Specialist, Teamsters 320

Learn about jobs with U Services.

“Seeing the stability that my mom and older sister had through their University jobs made me want to work at the U. I joined U Market Services in 2013 as a stores specialist, and now I work at the Facilities Management Central Order Desk. 

“My days go quickly, as my work keeps me busy and engaged. Every day I get to learn from experts in the trades, including carpenters, electricians, plumbers, and custodians. I like that at the end of every day, I’ve accomplished a lot.

“The benefits at the U are great, especially the Employee Assistance Program. The medical coverage I have through the U is awesome. It gives me a sense of security because I know I won’t be burdened by medical bills if anything happens. 

“The fact that most people work at the U for a long time speaks volumes. The wealth of knowledge that people have here is invaluable, and I’ve seen many people with decades of service retire from U Market Services. I want to be able to say that I’m retiring from the University at the end of my career, though that’s still a ways away.” —Emily Oberfoell, Principal Office and Administrative Specialist, AFSCME Unit 6 - Clerical

Emily is pictured here with her sister, Allison Bintner (right). 

Learn about jobs with U Services.

“I just love it here. I started with Facilities Management nearly seven years ago and now work in Capital Projects Management as a business manager. My coworkers and I handle onboarding, meeting scheduling, contract administration, and more so that our design and project delivery managers can focus on improving buildings across our five campuses.

“The people here are fun, interesting, and team-oriented. I get to work with people across the University system, and everybody is willing to help me with whatever questions I have. In the building I work in, we get together for potlucks, Community Fund Drive events, even stretching breaks. There’s good work-life balance too, so I have plenty of time to enjoy Minnesota’s seasons. 

“I moved to Minnesota for the winter. The silence a snowfall brings is beautiful, and I find it soothing to be indoors as the snow falls. I also enjoy ice skating and walking in the snow with my dog, Reggie.

“The University is like a small city. We have such a wide spectrum of people working here and a variety of job opportunities. Whatever your talent, you can put it to good use at the U.”—Janee Meyers, Business Manager, P&A

Favorite place on the Twin Cities campus: the pink granite fountain at Lilly Plaza

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“I started in Landcare as a student worker, and I had a great time working alongside nice, smart, motivated people. I was hired on full time in 2005, and I’ve been here ever since.

“My job was easy enough to learn, but there are always new challenges. I love working outdoors on our beautiful campus. 

“We can take overtime as additional pay or save it as additional vacation time. That’s a huge benefit of working here.”—Becky Schmidt, Irrigation Technician, Teamsters Local 320

Learn about jobs with U Services.

“The healthcare insurance is what convinced me to come here. I was getting frustrated with the high cost of insurance elsewhere and about to have my first kid. I had graduated with a bachelor’s from the U years ago, so I started looking into jobs here since I had heard the benefits were great for employees. I started at U Services three years ago, just before my son was born.

“I like that I work at an organization with a mission that I support that also offers excellent family benefits. The University has a huge pool of job opportunities, so there’s something here for everyone.”—Bryn Rose, Stores Specialist, Teamsters Local 320

Learn about jobs with U Services.

“I’ve been at the U since ‘93, and I didn’t plan on being here for 30 years. But what happens is you start working, you move around to different parts of the U, you get experience, and you realize that you can spend the rest of your career here. 

“If a job’s not working out for you, you can always try a different job on campus. That’s how I got to U Market Services, and now you’ll always see me with a smile on my face. I’m continually meeting new people, and it’s been fun to watch the campus change over the years.

“The job security is another thing that’s kept me here for so long. I’ve never been afraid of being laid off.”—Jeff Ryg, Delivery Service Driver, Teamsters Local 320

Learn about jobs with U Market Services.

“We receive packages for the entire Twin Cities campus and stock everyday materials that the campus needs to function. U Market Services can also buy commonly used products (such as toilet paper and lab materials) in bulk, which saves departments money.

“The benefits and the people I work with keep me around. Everyone’s usually got a smile on, but if you’re having a rough day we’re here for you. As essential workers we’ve been supporting each other through this entire pandemic. Plus the hours are great. I work 6:30–2:30, which gives me time after work to do whatever I want.

“One big misconception I see is that people outside of the U think you have to have gone to the U to work here. Not at all. It’s a welcoming environment regardless of where or if you went to school. And if you want to, you can take classes for free or reduced price while working here.”—Drew Cramer, Stores Specialist, Teamsters Local 320

Learn about jobs with U Services.

“Before joining the University three years ago, I didn’t think I was University material, but campus needs people like me caring for it. I think the University represents a nice balance of people–you have the students, the staff, the professors, and visitors all coming together to enjoy our beautiful campus. 

“My favorite part of working here is the harmony between us and the variety of wildlife we get to see every day. We see a variety of birds, squirrels, bunnies, ducks and ducklings, geese and goslings, and foxes. I have one tree that I call Turkey Tree because of how many turkeys I see perched in its branches.

“The best time to see wildlife on campus is right away in the morning. We see hawks, eagles, and fledglings soaring over the river. And of course, there's nothing like seeing a mob of turkeys majestically stopping traffic and no one seems to mind.”—Ernest Bergmann, Senior Laborer, Teamsters Local 320 

Favorite type of tree: I appreciate the mighty oak.

Learn about jobs with U Services.

"The U is an excellent place to work. I love feeling the energy and excitement from the University community, and it's fulfilling to watch the landscape and trees grow over time. That's not as common in the private industry, where you may only visit a site once or twice. The hours and people are great too!"—Elliot Redmann, Landcare Supervisor, Civil Service

Favorite trees (specifically on the Twin Cities campus): Knoll Area black walnut, Elliott Hall bur oak, Peters Hall hawthorn, East River Road Garage ginkgo

Learn about jobs with U Services.

Note: the tree cross section in the photo is a bur oak that dates back to 1783.

“I’m one of those people who has always loved digging holes. 

“I studied the classics at the U and worked in Landcare as an undergrad to help pay tuition. I found out I liked working outside much more than working inside. When I graduated in 2016, my coworkers encouraged me to apply for an opening as a gardener. 

“I’m still passionate about Roman history, so I might use the Regents [Tuition Benefit Program] to further my education. That’s a great option at the University that I wouldn’t have in a similar role elsewhere.”—Steven Blodgett, Senior Gardener, Teamsters Local 320 

Favorite tree: white pine 

Learn about jobs with U Services.

“I’m working toward becoming a certified arborist, and the University is a great place to grow my skills. 

“Well-maintained trees help keep our buildings cooler, reduce our energy expenditure, sequester carbon, and provide a welcoming campus environment. We actively manage more than 10,000 trees by pruning them, treating them for illnesses, and, if needed, taking down dying trees to replace them with healthy new trees. 

“Being able to bike to work, learning from knowledgeable coworkers, and banking my overtime for more vacation are other reasons why I like working at the U.”—Matt Gingerich, Assistant Gardener, Teamsters Local 320  

Favorite tree: sugar maple

Learn about jobs with U Services.

“I came to the University for the benefits, and I’m staying at the University for the benefits. I get paid holidays, vacations, and sick leave, as well as flexibility, stability, and health insurance. This is a place where I can work until I retire. And when I retire, I’ll have a University pension.

“At U Services, we try to keep things out of the landfill, whether through recycling or through our ReUse facility. The roles we play at the University are different than in a lot of private sector jobs. Every day we’re learning new things, and we regularly get training that helps us get better at our jobs and gain new skills.

“If you’re bored at your job, come work at U Services. We’ll match your skills and abilities to a job that’s right for you.”—Dwayne Holmes, Delivery Service Driver, Teamsters Local 320

Learn about jobs with U Services.

“I spent most of my early career in the food service industry. A few years ago, I decided it was time to start a new chapter, so I headed to Rochester Community Technical College to become a vet tech. I’ve always loved animals, so this field is a great fit for me. 

“Interning at the Veterinary Medical Center proved that I was not only in the right field but also in the right clinic. Even as a nontraditional vet tech student, I fit right in at the VMC. I’m always learning, and so is everyone else. 

“In addition to a good work environment, I get fantastic benefits. The medical, dental, short- and long-term disability, and retirement pension I get at the University are phenomenal.”—Nate Olson, Senior Veterinary Technician, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“I knew I had to join the Veterinary Medical Center when, on the day I interviewed, I saw how comfortable staff members were when handling intensive procedures. The doctors also went out of their way to make sure I understood what was happening just as much as the veterinary medicine students.

“At the VMC, I discovered my passion for cardiology, and the VMC supported me as I obtained my VTS in cardiology. I use my advanced training to teach residents and interns within the VMC, and I also travel across the U.S. and Canada to give lectures.

"Last year I was honored to receive the Technician Excellence in Teaching Award from the VMC, and I look forward to continuing to teach vet and tech students, residents, and interns.”—Kristin Hohnadel, AH Pro 1-Clinical Vet Care, Civil Service

“I started at the Veterinary Medical Center (VMC) 19 years ago and discovered that I’m a neuro nerd! I love working on intriguing neurology cases and building client relationships. The University has also provided a supportive environment for me to start a family and get my VTS in neurology, giving me time off to study and money toward taking the test. 

“In addition to the great benefits and the central location, the caliber of technicians I work with keeps me at the VMC. It’s a great group of people that I’m happy to be a part of.”—Anna Engrem, Animal Care Technician Specialist, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“Before I started working at the University of Minnesota nine years ago, I didn’t know how important recycling was. My time at U Services has made me passionate about recycling and helping the University do better. I know that I can make a difference here, and I value the vacation and sick time I get as a University employee.”—Joe VanGuilder, Delivery Service Driver, Teamsters Local 320

Learn about jobs with U Services.

“I fell in love with Minnesota while working with the Conservation Corps. I was able to take classes in indigenous studies, forestry, and ecological restoration at the University through the Conservation Corps, and now I’m applying what I learned at the University to care for its campus. 

“As the natural areas gardener, I’m diversifying what we plant and incorporating hardy native species into our landscaping. Right now I’m working with partners and student interns to take 40 acres owned by the University and restore it to a natural area.

“The University offers great benefits, especially the Regents [Tuition Benefit Program]. I’m hoping to take advantage of reduced price classes to continue learning about ecology and the history of this area. That way, I’ll be able to better use the land’s history to inform its future.”—Alex Wegrzyn, Natural Areas Gardner, Teamsters Local 320

Favorite tree: red cedar

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“I came to horticulture in a roundabout way. After a stint in the Marine Corps, I served as a professional welder. Then I went back to school at the University to study environmental horticulture, worked in the private sector for a while, and came back to the University as a gardener.

“I never thought I’d wind up at the U, but I’ve enjoyed working here so much that I’ve been here for 10 and a half years. It’s gratifying to see students and visitors appreciate our work, taking pictures of our flowers and studying on the lawn.

“Outside of my job I volunteer as a Master Gardener in Anoka county through University of Minnesota Extension. I love sharing my passion for plants and also learning from other master gardeners across the state.”—Todd Knowler, Senior Gardener, Teamsters Local 320

Favorite tree: pin oak

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“Over my 17 years at the Veterinary Medical Center (VMC), I’ve worked with great supervisors and coworkers in radiology, the intensive care unit, the emergency room, and now primary care. The benefits at the University can’t be beat, and I’ve been able to grow my knowledge through continuing education opportunities and onsite experience. Being able to apply what I’ve learned to help teach interns and students is another reward of working at the VMC.

“But with all that in mind, my absolute favorite part of my job is helping animals and their humans.”—Kelsey Brown, Animal Care Tech Specialist, AFSCME Unit 7 - Technical, pictured here with Grace White (L), a veterinary medicine student 

Learn more about veterinary technician jobs at the Veterinary Medical Center.

“We’re the best of the best, and I’m happy to be part of it. Working at the Veterinary Medical Center (VMC) means that I’m surrounded by experts in the field who can help me with any questions I have. 

“There’s also always room to grow at the VMC. You can cross-train in multiple services or specialize in your favorite area of medicine. Since I joined six years ago, I’ve been able to focus on providing basic dental care to help animals live long and healthy lives.”—Katie Clapp, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

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“I love my job. In addition to learning something new every day, I get to work with new veterinary students and interns each year. Helping them grow as professionals and seeing them continue to succeed after they graduate is incredibly rewarding. Our alumni go on to make a difference in animals’ lives across the country—or in some cases, around the world.

"Add in the amazing benefits, the pension plan, and the discounts on treatment and food for my pets, and that’s why I’ve been here for eight years and counting.

“If you’re looking for an environment where learning is prized and with lots of enriching opportunities (including everything from continuing education to discounted tickets to University opera shows), then you’ll fit right in at the VMC.”—Jodi Stafford, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

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"I joined the VMC in 2000 for my clinical internship and have been here ever since! My primary interest is reducing pain and discomfort for animals, so specializing in anesthesia and physical rehabilitation has allowed me to follow my passion every day. 
 
"While working at the VMC, I've been able to earn several advanced certifications, including a VTS (Veterinary Technician Specialist) in anesthesia, a CCRP (Certified Canine Rehabilitation Practitioner), and CVPP (Certified Veterinary Pain Practitioner). The VMC has supported me every step of the way.
 
"I love working with little dogs like pugs and Bostons—I call them goblin dogs—so being able to help a pug learn how to walk again is one of my favorite memories of working here. He took his first steps on his owner's birthday, and she said it was the best birthday present ever. Helping people by helping their pets is incredibly rewarding."—Siri Rea, AH Pro 3-Clinical Vet Care, Civil Service

Learn more about veterinary technician jobs at the Veterinary Medical Center.

"What I love most about working at the Veterinary Medical Center (VMC) is that I've been able to learn what I'm passionate about and improve my knowledge in internal medicine every day. I can also make decisions about our equipment due to my expertise. Vet techs at the VMC do much more than take orders—we play active roles in shaping our clients' care.
 
"The benefits at the University are amazing. I've taken advantage of the free Employee Assistance Program to improve my mental health and to help me be the best team member I can be, and I've also used the free financial counseling to help me manage budgeting and student loans. Getting paid sick and vacation time off is wonderful too.
 
"In the future, I want to teach other vet techs, and I know that the University will support me as I keep learning and growing as a vet tech."—Madison Ellis, Senior Veterinary Technician, AFSCME Unit 7 - Technical

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“It’s exciting to be a part of an organization that pushes the boundaries of what’s possible in veterinary medicine. At the Veterinary Medical Center, I get to work with cutting-edge equipment and experts in veterinary and human medicine. 

“In my eight years with the VMC, I’ve assisted in open heart surgery and cared for dogs, cats, farm animals, seals, foxes, and even a sloth. The variety of projects and the fast-paced flow of the VMC mean that I’m always learning new things, but my biggest takeaway is that animals receive the best care when a team of passionate people work together to treat them. I’m proud to be a part of that team.”—Rian Ashmore, Animal Care Tech Specialist, AFSCME Unit 7 - Technical

Learn more about veterinary technician jobs at the Veterinary Medical Center.

Meet Todd Tanner, our Zero Waste Program manager! Todd manages the ReUse Program, and he also develops and enhances University programs for keeping recyclables and organics out of landfills.

“I first worked at the ReUse warehouse as a student at the U of M. When the ReUse coordinator job opened up in 2015, it was a natural fit for me. I have a DIY ethos, I’m an outdoor enthusiast, and I’m passionate about sustainability. I have kids, and I want them to enjoy the outdoors just like I have,” said Todd. “In early 2019, they added work with the Recycling Program to my job description and I became the University’s first Zero Waste Program manager.

ReUse Program

The University’s ReUse Program takes surplus University materials and redistributes them to departments in need or sells them to the public. Resellers are frequent customers at ReUse, so much so that ReUse staff knows them by name.

"To that end, we follow Regents policy to be good stewards of University funds and price items appropriately. At the same time, we want resellers to turn a profit since they’ll help us fulfill our mission: to find a good second home for materials.”

How do they know what a fair price is? “We do a lot of Googling around here. We need to know what things are selling for and also what people are interested in.” 

“I have a really cool microscope on display in my office with its original case and power supply. Someone offered me $50 for it, and because I had done my research I knew that it would go for $1,500 or more. I couldn’t give it away at that price.” It now sits on Todd’s shelf that displays some of his favorite finds. But most of the interesting things that come across his desk are sold to make money for the University. In fact, everything on Todd’s shelf is still available for sale, just not for $50.

“The biggest sale [by price] I ever made was a collection of maps that were going to be given away. When I saw them, I knew there would be a market for them. They sold for $40,000, and 90% of the profit was shared back to the department that had owned them.”

ReUse’s Impact

“The work that I do makes a difference,” said Todd. “I work with a team of 35–40 full-time, part-time, and student employees to divert materials from landfills and incinerators.”

The ReUse program also saves money for the University. “We estimate that Twin Cities departments are able to find materials that would cost a total of about $350,000 annually,” said Todd. Instead, departments get most things for free at ReUse.

And, ReUse sells on average $350,000 worth of materials to the public annually. Many of the materials sold could cost money to dispose of, but instead Todd and his team help the University make money off its castoffs.

Additionally, ReUse provides direct help to students. Twin Cities students can take advantage of summer storage at ReUse–something that comes in handy since many leases end at the end of July, but the student’s next lease may not start until September. For only $20 a month, students can be sure that their items will be safely stored in ReUse’s warehouse.

Follow ReUse

ReUse is known for puns on its Facebook page, which is used to share new arrivals and other updates. Who writes the puns? “My staff and I run the Facebook page, and I like to say if you found a pun really funny, then I wrote it,” said Todd with a smile. “But my creative team comes up with most of them!”

Follow ReUse for the jokes and the latest updates on what’s available. You never know what’ll show up next.

When asked about the strangest thing he’s seen come through ReUse, Todd said, “One time, a truck full of mannequins rolled up to our dock. There were legs and arms sticking out everywhere. I wish I had taken a picture.”

Recycling Program

In his work with the Recycling Program, Todd and his team are finalizing the rollout of the Twin Cities campus-wide organics project. “We want to make recycling organics as natural as recycling bottles and cans. [To that end] we put organics recycling bins next to just about every indoor trash and recycling station on campus.

“Next we’re working on rolling it out with Athletics. We’re four years into a two-year rollout due to COVID and other factors, but we’ll get it done.” 

Todd and his team are working on a way to recycle Styrofoam by processing it into plastic ingots. He expects for the densifier to be up and running in fall of 2022. 

“We reduce the Twin Cities’ campus waste on average by 45% of what it would be. Our goal is to get this number up to 50% in the short term and higher in the coming years.”